Refund Policy.

Winkinky subscriptions are paid in cryptocurrency via NOWPayments, or by Paxum transfer. Cryptocurrency transactions are irreversible by design — once a payment is confirmed on the blockchain, it cannot be charged back or reversed by anyone.

For this reason, all sales are final, except in the specific cases listed below.

We will review and approve a refund when:

Duplicate payment: you were charged twice for the same subscription period.

Service not delivered: your payment was confirmed, but your subscription was not activated because of a technical error on our side.

Overpayment: you accidentally sent more than the invoice amount.

Refund requests must be submitted within 14 days of the payment.

Approved refunds are sent in the original cryptocurrency to the wallet address the payment came from. Network transaction fees are deducted from the refunded amount.

The refund value is based on the USD value of your payment at the time it was made — not the current market price of the cryptocurrency.

You can cancel your subscription at any time from Account → Billing & Security. Your access continues until the end of the current billing period, and you will not be charged again. We do not offer partial refunds for unused time within a billing period, except in the cases listed above.

The Free plan is never charged, so there is nothing to refund.

Email [email protected] with your order ID and the email address on your account. We review every request and reply within 7 business days.

If we add card payments or other payment methods in the future, this policy will be updated to cover them.