Last updated: July 18, 2026
Winkinky subscriptions are purchased through the Fanvue App Store and processed by Fanvue as Merchant of Record.
Winkinky subscriptions are purchased through the Fanvue App Store. Billing, renewals, and cancellations are handled by Fanvue.
All sales are final, except in the specific cases listed below.
Card payments are processed by Fanvue as Merchant of Record. Card payments are reviewed case by case — refunds for card payments are handled through Fanvue's dispute and refund process. Contact us and we will initiate it with Fanvue. For payment, billing and refund questions about card payments, Fanvue support ([email protected]) is your first contact.
We will review and approve a refund when:
Duplicate payment: you were charged twice for the same subscription period.
Service not delivered: your payment was confirmed, but your subscription was not activated because of a technical error on our side.
Overpayment: you accidentally sent more than the invoice amount.
Refund requests must be submitted within 14 days of the payment.
Refunds: Approved refunds are issued through Fanvue back to your original payment method.
Card refunds: Approved card refunds are returned to the original card through Fanvue's dispute and refund process. We will initiate it with Fanvue after your request is approved.
You can cancel your subscription at any time from the Fanvue App Store, or from Account → Billing & Security. Your access continues until the end of the current billing period, and you will not be charged again. We do not offer partial refunds for unused time within a billing period, except in the cases listed above.
The Free plan is never charged, so there is nothing to refund.
Email [email protected] with your order ID and the email address on your account. We review every request and reply within 7 business days.